In this important book, Elisabeth Wynhausen seeks to ‘animate the experience of a class of people who had remained invisible even as their numbers swelled’. That class is the ‘working poor’, the people who clean, cook, wait tables and deal with everyone else’s garbage. They are the so-called ‘losers’ from economic change: the men and especially the women who do the jobs the winners don’t want to do any more, like clean their own toilets.